TO GROW SUCCESSFULLY WE BELIEVE IN WHAT WE DO, BELIEVE IN HOW WE DO IT, AND BELIEVE IN WHAT WE CAN ACHIEVE. IT IS NOT JUST WHAT WE DO THAT MAKES US STANDOUT, IT IS HOW WE DO IT THAT MAKES US TRULY DIFFERENT.
Arcus is striving to create an inclusive workplace where diversity is valued, respected and celebrated. We are all about people – our colleagues, our clients, customers they serve and the services that we deliver. We hope to create a more inclusive and diverse environment which brings even more success for our colleagues and the wider business.
HAVE AN INSIDE LOOK AT ARCUS
In our years of continuous growth, we’ve worked collaboratively and in partnership with our clients to ensure that our culture remains one of simplicity.
Our behaviours are aligned to encourage our people to share ways of doing something better, saving time, effort or money. We are always open to new ideas and better ways of working.
Our brand is about more than just adverts, logos and taglines. Our brand is about our people and bringing them together as advocates for Arcus. Our brand is something we do, not just something we are. It’s in how we behave, how we look, what we do and how we do it.
Our values are at the heart of all that we do. They help remind us all what is important as we go about our everyday work. We want our people to focus on doing things better: simply, well and with passion.
Minimising complexity so that we deliver efficient and effective processes to our clients.
Focusing on safety, service, the environment and our results.
Caring about Arcus, our colleagues, clients and communities.
The engagement of every one of our colleagues is a key priority for us and we work hard to recognise, involve, develop and support them. Twice a year we recognise colleagues who have excelled in going the extra mile. Our Colleague Forum provides a two-way communication process, involving and engaging colleagues, enabling them to contribute to the success of the business. Our ‘Have Your Say’ engagement survey and suggestions box drive our continued effort to improve the way we work, do things differently or more efficiently, and deliver a winning service.
Our colleagues’ health and wellbeing is the highest priority and we do everything possible to ensure our processes protect this and that the right support is provided. Our Mental Health First Aiders across the business are the first point of contact for colleagues who are experiencing a mental health issue or emotional distress. Further support is available e.g. our Employee Assistance Programme (EAP) and range of learning resources on our cutting-edge Learning platform.
INVESTING IN OUR PEOPLE
At Arcus we are passionate about our people and their development. We recognise that every colleague performing at their best every day is key to our continued success. We understand that continuing to invest in our people in the right ways will keep us agile and flexible. This helps us deliver a winning service.
Learning & Development
Our learning and development offering is second to none and it’s one we’re really proud of. It reflects our culture of continuous improvement, of never standing still and always aspiring to do better.
Many of our colleagues have developed within their specialisation, moved into management roles or moved across functions. With our unique approach to development in the FM sector, we’ll support you in exploring your potential, wherever that may be. We strive to be best in class and we’re able to offer financial support if you’re wanting to further your formal education in your chosen area of expertise.
Hear from two of our colleagues about their career progression with Arcus:
Michael O’Connor, Drainage Managing Engineer
Louise Skinner, Regional Building Environment Manager
THE LEARNING SPACE
Our award-winning digital learning platform The Learning Space, enables you to create learning content, to explore and share your knowledge and experiences and learn from each other.
This collaborative and explorative approach empowers you to own your development, enabling us to stay agile, continuously improve and give you outstanding career and progression opportunities.
We value the skills and knowledge of all our colleagues and want to support them through their career with Arcus. Supported by their manager, we offer colleagues the opportunity to study an individual course tailored to their profession. Financial support (sponsorship) can be given towards the cost of an external qualification or course, up to the value of £2000 towards the course fees.
Getting everyone home safely is one of our most important enablers at Arcus. Therefore all of our colleagues are trained in a variety of face to face and eLearning courses to ensure they can go about their roles safely.
TECHNICAL TRAINING & CAREER PROGRESSION
As a member of one of our engineering teams you will have access to a structured technical and safety development programme that offers clear progression. Training is provided from our expert in-house trainers at one of our technical academies. As well as our in-house training, we offer a range of external courses, equipping you to be the most highly skilled and safe engineers in our industry.
We have an established Career Pathways which allow our Engineers to successfully progress with Arcus.
Arcus has a growing apprenticeship programme. We offer apprenticeships in our core technical disciplines, including refrigeration, building services (mechanical and engineering) and property maintenance and will expand these into other technical disciplines as we continue to grow.
We also offer customer service apprenticeships aimed at Helpdesk colleagues and Institute of Workplace and Facilities Management (IWFM) and ILM apprenticeships to support managers early in their career. We partner with some of the country’s leading providers to ensure our apprentices receive class-leading training. We also supplement our apprentices’ training programme with bespoke programmes delivered from our own dedicated training facilities in Essex and the Midlands. Our apprenticeship programmes are opened each year to both internal and external applicants.
LEADERSHIP DEVELOPMENT PROGRAMME
If you join us in a management role you will benefit from a first-class leadership development programme that uses blended learning to grow your leadership and management skills. You will be trained to use and apply the Future-Engage-Deliver (FED) model of leadership and the bespoke Arcus RIDS model of engagement as tools to lead and engage your teams. If you demonstrate the potential to develop into a management or senior management role, then our bespoke talent management programmes will give you tailored development, ensuring you are ready for your next career step with Arcus
Free Eye Test Voucher entitling you to a full eye examination and a £45 pair of glasses or contribution towards glasses if prescribed specifically and solely for Visual Display Unit use. The voucher also gives you the added benefit of receiving a £20 discount off glasses from the £99 range and above.
AXA Health Cover - After completing your probationary period, Arcus Managers are eligible for private medical cover provided by AXA PPP. This is a taxable benefit.
Employee Assistance Programme provides somewhere to turn when you need reliable information or support, and someone to talk to when things don't run as smoothly as you like. They can help with home and work issues, medical concerns or challenging situations.
Refer a Friend Reward Scheme for successful introduction of friends, family or colleagues.
Health Cash Plan benefit operated by a not-for-profit company, providing cover for everyday healthcare needs - members claim money back for dental checkups, fillings, physiotherapy, eye test, prescriptions and more (up to an annual limit). Deductions are made via monthly payroll.